Shipping
Christmas Delivery
For pre-Christmas delivery, please ensure your order is placed by the dates below:
| State | Standard Shipping | Express Shipping |
| NSW | Thur 18th December | Sun 21st December |
| VIC, QLD, ACT, SA | Wed 17th December |
Sun 21st December |
| WA | Tue 16th December | Thur 18th December |
| TAS | Wed 17th December | Thur 18th December |
| NT | Mon 15th December | Thur 18th December |
*For deliveries outside metro areas please allow additional time for transit. While we strive to have your order delivered on time, please note that delivery dates cannot be guaranteed.
Shipping Costs
Australia
Free shipping for all orders over $100.
For all orders below $100, a $13 flat rate shipping cost will apply.
Express post is available for a flat rate of $16.
New Zealand
A flat rate of $30 for all New Zealand orders.
Unfortunately we’re unable to ship to the US at the moment due to the recent changes to tariffs. For any other international destinations, please get in touch at info@elmsandking.com
What is the cut off time for orders?
We will endeavour to process all orders placed before 8am AEST on the same day. All orders placed after 8am will be dispatched the following business day.
Please note that all orders are processed on working days, Monday – Friday.
How long will it take for my order to arrive?
For eastern seaboard deliveries, it should be 2-4 working days, for other states 3-10 working days from when you order is confirmed.
For express post, it should take 1-3 working days depending on your location.
For delivery within Australia, we use Australia Post, Star Track & Direct Freight Express depending on your location.
International Orders, Duties & Taxes
Please note that customs policies vary from country to country. You may be subject to relevant overseas custom duties and/or tax charges. These are payable by the recipient. Please check with your local customs office for further information.
If there is a problem with my order, who do I contact?
If there is a problem with your order, please email us at info@elmsandking.com or phone on +612 8338 0242.